Quality Assurance and Quality Control
1. QUALITY POLICY and AUTHORITY
Alkhatab Almutahida Company recognizes that in today's competitive marketplace, effective quality systems are essential when providing quality cost effective services to our clients. Management is totally committed to providing Commercial & Industrial General Contracting Services that comply fully with the specifications and expectations of our valued clients. Therefore, it is the policy of Alkhatab Almutahida Company to adhere strictly to this quality control program and to ensure that this program and the requirements of our customers are met on each and every project we execute.
Full authority for the implementation and administration of the quality controls described in this manual has been delegated to the Quality Control Manager "QCM''. The QCM has the responsibility and organizational freedom to identify quality control problems, stop work, recommend solutions and verify resolution of such problems.
Project Managers are responsible for their assigned project's QNQC activities. They may delegate the performance of their assigned duties to qualified individuals, but they shall retain full responsibility for completing their projects in strict accordance with established quality control policies and the client's specifications.
The quality of all subcontractors and vendors shall be the joint responsibility of the QCM and the applicable Project Manager. All projects will be executed in a manner that emphasizes safety, quality, schedule and maximum cost effectiveness.
Any commitment, conflicts, or non -conformance issues not resolved using current established Quality Assurance I Quality Control Procedures should be brought to the attention of the undersigned for final resolution.
Ali Talab Ahmed Aljbouri
AIKhatab Almutahida Company
2.1- MANAGEMENT RESPONSIBILITY
Management has the responsibility to define and document its policy and objectives for, and commitment to quality Management will ensure that its policy is understood Implemented and maintained at all levels of the organization.
All employees have the responsibility and authority for implementation of established QA/QC activities. Resolution of conflicts in QA/QC policies shall flow through the organizational chain of command as follows:
- Field Employees
- Craft Leaders
- General Foreman
- Field Superintendents
- General Superintendent
- Project QA/QC Manager
- Project Manager
- Quality Control Manager
It is the responsibility of any employee that manages, performs or verifies work-affecting quality to:
- Initiate action to prevent the occurrence of work or service non-conformity.
- Identify and record any quality problems;
- Initiate, recommend or provide solutions through designated channels.
- Verify the implementation of solutions.
- Control further processing, delivery, or installation of non-conforming work until the deficiency or unsatisfactory condition has been corrected.
2.2- ALLOCATION OF RESOURCES AND PERSONNEL
Management shall identify in-house requirements and provide adequate resources and trained personnel as needed to support required QA/QC verification activities. Verification activities shall include inspection, testing and monitoring of the construction I installation processes and audits of the quality systems. These activities shall be carried out by personnel independent of those having direct responsibility for the project being executed.
2.3- MANAGEMENT REVIEW
The established QA/QC policies and procedures shall be reviewed at appropriate intervals by management to ensure continuing suitability and effectiveness. These reviews will include assessment of the results of internal audits and shall assess overall conformance to client's requirements and expectations. Records of such reviews and audits shall be maintained.